Flexible e-commerce fulfillment from Switzerland

Warehousing, pick & pack, shipping and returns with personal support and clear visibility.

Operational details - Step 1 and 2
Casillas de verificación
🔒 Your information will only be used to prepare your quote.
Simple setup
Personal Support
Careful handling

Services

E-commerce fulfillment services

Warehousing

Warehousing Safe, secure warehousing in Switzerland.

Pick and pack

Pick & pack We pick and pack your orders according to your requirements.

Shipping

Shipping Shipping with selected carriers for your markets.

Custom packaging

Custom packaging Packaging and inserts according to your agreed requirements.

Inventory control

Inventory control Keep inventory records, product data and storage locations organized.

Returns

Returns You define the rules; we receive, inspect and process returns accordingly.

How it works

All-in-one fulfillment solution

Online store connected to the Portius fulfillment system
01

Connect & set up

Whether you use Shopify, WooCommerce, a marketplace or a fully customized platform, Portius creates a secure connection between your online business and our fulfillment system. Our technical team handles the setup, synchronizing orders, stock levels, tracking and returns, so you get a seamless logistics workflow without complexity.

Products stored in the Portius warehouse
02

Inventory receiving and storage

We receive, check and register your products at our warehouse in Ticino, then store them in organized locations ready for fulfillment.

Inventory management includes:

  • Inbound receiving & quantity verification
  • Quality checks and product condition control
  • SKU, barcode and EAN/GTIN setup when needed
  • Inventory organization and traceability
  • FIFO, FEFO & expiry date management
  • Optimized storage locations
Portius team picking and packing an order
03

Pick & pack

Once connected, every order flows directly into Portius. We handle pick & pack end-to-end, from picking and checking items to packing according to your rules. Our scalable fulfillment system combines organized inventory and a trained team to support 10 to 5,000+ orders per month with speed, accuracy and reliability.

Packed orders ready for shipment
04

Shipping and tracking

Each order is assigned to the most suitable carrier, with tracking and delivery updates available directly in the Portius WMS client portal. Portius monitors each shipment and coordinates with the carrier if an issue arises, so you stay informed without having to manage the process yourself.

Returned products inspected for restocking
05

Returns management

We receive and inspect every returned item, assess its condition, and decide whether it should be restocked, refurbished or removed from inventory based on your predefined criteria. Returns are processed within 24–48 hours of receipt, helping you recover sellable stock faster, keep inventory accurate and reduce the time your team spends managing returns.

Client portal

All your fulfillment data, one place

As part of our fulfillment service, you get access to the Portius WMS client portal. It keeps your store connected with our warehouse, giving you a clear view of inventory, orders, returns and shipments, including tracking, order history and key metrics.

Portius client portal showing inventory and order data

About us

Portius was founded in Ticino, Switzerland, by entrepreneurs with experience in logistics and technology. Our goal is to make e-commerce fulfillment simpler, more personal and easier to manage.

A family business built around IT & Logistics management

Integrations

Connect your store to Portius.

We connect your store to the Portius fulfillment system and synchronize orders, inventory, tracking and returns.

FAQs

Some answers you may find helpful

What is Portius fulfillment and which services can I use?
Portius provides a complete fulfillment solution for e-commerce businesses, covering receiving, warehousing, inventory management, pick & pack, shipping and returns. You can use our full fulfillment service or select only the services you need, such as warehousing, inventory management, pick & pack or returns management. We adapt our solution to your operational needs.

Portius is designed for SMEs and growing e-commerce brands managing between 100 and 5,000 orders per month.

We provide a flexible fulfillment solution adapted to your order volume, products and specific requirements, allowing you to professionalize your logistics without managing your own warehouse.

Yes. Portius integrates with the most widely used e-commerce platforms and marketplaces, including Shopify, WooCommerce, Magento and PrestaShop. We can also connect ERP systems, custom-built websites and other platforms through dedicated integrations.

You do not need any technical knowledge. Our dedicated IT team manages the connection process from start to finish. The setup timeline depends on your platform and integration requirements, and we confirm the expected timing before onboarding. You simply provide the necessary platform details, and we take care of the rest.

Yes. Through your dedicated Portius client portal, you can easily manage and monitor your inventory, product status, orders and fulfillment operations in real time. You always have a complete and updated overview of your inventory.
When we receive your products, we complete a structured receiving process including quantity checks, product verification, inventory registration and organized storage. Your inventory is then ready to be managed efficiently and fulfilled according to your requirements.
Orders are automatically synchronized with Portius. Our team prepares the order, verifies the products, applies your fulfillment requirements and coordinates the shipment to your customer.
Yes. We adapt the fulfillment process to your brand requirements. This can include packaging preferences, specific handling instructions, documents included in the shipment or any other operational requirements.
Yes. Portius manages the return process, including receiving, checking and updating the status of returned products. Depending on your requirements, returned items can be reintegrated into inventory, reviewed or handled according to a specific process.
Getting started is simple: 1. We analyze your logistics needs. 2. We connect your store and configure the workflow. 3. You send your inventory to our facility. 4. Portius starts managing your fulfillment operations.